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RESEARCH REPORT ON THE SOCIAL SERVICES SYSTEM IN ZAPORIZHZHIA OBLAST:
CURRENT STATUS AND PROSPECTS

We are presenting the results of a study on the state and needs of the social services system in the Zaporizhzhia region as of 2026. The study aimed to identify key challenges and needs for both social service recipients and providers, as well as to establish an evidence base for the further development of the regional social protection system. The research process included mapping social service providers, surveying representatives of vulnerable population groups, conducting focus group discussions with social workers and service providers, and interviewing key informants—representatives of state and municipal institutions, non-governmental organizations, the veteran community, and the education and social protection sectors.
The study was initiated and implemented by the NGO "YES" in partnership with the sociological company IRG and with the participation of the Department of Social Protection of the Population of the Zaporizhzhia Regional Military Administration.
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Results of the study on urgent humanitarian needs of residents of frontline communities in Zaporizhzhia Oblast and IDPs living in Zaporizhzhia

We present the results of a study on urgent winter and spring humanitarian needs as of March 8, 2023, for residents of frontline communities and internally displaced persons (IDPs) currently living in Zaporizhzhia. The study was conducted by a group of experts representing government agencies, local self-government, and the civil sector. It included an anonymous online survey of residents from frontline regions of the Zaporizhzhia Oblast and IDPs in Zaporizhzhia, as well as an expert survey of community leaders. Responses were used in an aggregated format. This study was conducted as part of the "Resilient Civil Society and Media in Response to the War in Ukraine" project, funded by the European Union.
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Results of the study on the needs of youth in Zaporizhzhia as of May 2023

We present the results of a study on the needs of youth in Zaporizhzhia as of May 2023. The study aimed to analyze key challenges facing the youth community and identify priority areas for youth work. The results are broken down by local youth and internally displaced persons (IDPs), providing insight into the differing needs of these social groups and the level of IDP integration into city life. The research involved an online survey of young people and in-depth interviews with representatives of youth NGOs. This study was conducted as part of the "Resilient Civil Society and Media in Response to the War in Ukraine" project, funded by the European Union.
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SAFE SPACE FACILITATOR GUIDE for children aged 3–6

This guide was developed based on the practical experience of existing hubs in Eastern Ukraine to support staff working in safe spaces for children. It provides comprehensive information on operational standards for safe spaces and modern play-based methodologies for working with children aged 3–6. The guide was created as part of the "Safe Space in Dangerous Times" project, a collaboration between the NGO "YES" and the "Strengthening Resources for Sustainable Development of Host Communities in Eastern Ukraine" project, implemented by Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH on behalf of the German Federal Ministry for Economic Cooperation and Development (BMZ).
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SAFE SPACE FACILITATOR GUIDE for children aged 6–10

This guide was developed based on the practical experience of existing hubs in Eastern Ukraine to support staff working in safe spaces for children. It provides comprehensive information on operational standards for safe spaces and modern play-based methodologies for working with children aged 3–6. The guide was created as part of the "Safe Space in Dangerous Times" project, a collaboration between the NGO "YES" and the "Strengthening Resources for Sustainable Development of Host Communities in Eastern Ukraine" project, implemented by Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH on behalf of the German Federal Ministry for Economic Cooperation and Development (BMZ).
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Current situation in the temporarily occupied territories of the Zaporizhzhia Oblast

We present an analytical report on the situation in the temporarily occupied territories of the Zaporizhzhia Oblast as of August 30, 2022. The report was prepared by a group of experts representing government agencies, local self-government, the civil sector, and the media. The research also included an anonymous online survey of residents in the temporarily occupied territories. Based on the findings, recommendations were developed for information and communication activities with residents of these areas. The project was implemented with the support of the European Union.
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